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Exam Code: 920-183
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Exam Code: 922-111
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Exam Code: 920-172
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NO.1 You are upgrading to Nortel Communication Control Toolkit Rls. 6.0. TAPI 3.0 is currently running. To
what version of TAPI will you have to upgrade?
A. TAPI 4.1
B. TAPI 4.0
C. TAPI 3.1
D. an upgrade in not needed
Answer: C

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NO.2 When you install the Communication Control Toolkit server, you must ensure that you have enough
space allocated for the CCT database. What is the minimum and maximum directory size on the default
drive needed to install the NCCT database?
A. minimum of 1 GBytes and maximum size of 2.0 GBytes
B. minimum of 150 MBytes and maximum size of 1.0 GBytes
C. minimum of 68.1 MBytes and maximum size of 2.0 GBytes
D. minimum of 50.7 MBytes and maximum size of 2.1 GBytes
Answer: C

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NO.3 You are upgrading to Nortel Communication Control Toolkit Rls. 6.0. You have a Communications
Server 1000/Meridian 1 with Symposium Call Center with Nortel IVR. Which two of the following Service
Provider Software is installed? (Choose two.)
A. TAPI 3.0
B. TAPI 3.1
C. IPML 2.1
D. IPML 4.0
Answer: BC

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NO.4 You have just completed a new install of NCCT Rls. 6.0 and have verified that it is configured properly
and operational. You have just finished backing up the NCCT Database and wish to backup the
Symposium TAPI Database. Which of the following would you do perform the backup?
A. Make copy of the spdb.mdb file located in "C:\\Program Files\\Nortel\\CCT\\TAPI"
B. Make copy of the m1spdb.mdb file located in "C:\\Program Files\\Nortel\\Communication Control
Toolkit\\TAPI"
C. Run NCCT Database Administrator and Select the TAPI Database from the Database Drop Down
Menu then Click Backup.
D. Run NCCT Database Administrator and Browse to the TAPI Database location "C:\\Program
Files\\Nortel\\CCT\\TAPI" then Click Backup.
Answer: B

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NO.5 You are doing a backup of the NCCT Database after making substantial changes. You are asked to
name your backup. What should you always include in the name of your backups?
A. The version of TAPI.
B. The version of NCCT.
C. The date the backup was made.
D. The name NCCT backup somewhere in the name.
Answer: B

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NO.6 You must configure the Bindings order of the network interface cards using Network Connections from
the Control Panel or My Network Places Properties. What order do the NIC have to be in?
A. The order does not matter.
B. ELAN Subnet first then the Nortel Server Subnet (CLAN) second
C. Nortel Server Subnet (CLAN) first then the ELAN Subnet second
D. Depends on the connection rate of each: the higher rate is listed first.
Answer: C

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NO.7 You have been instructed to restore the current NCCT database schema. What is the file that you need
to use to restore the current database schema?
A. EmptyDB.zip
B. NCCT_Empty.zip
C. NCCT_Empty.bak
D. NNCCT_Empty.bak
Answer: D

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NO.8 Of the following Third Party software which two does Nortel approve to be installed on a Nortel
Communication Control Toolkit server? (Choose two.)
A. AntiVirus
B. FTP Server
C. pcAnywhere
D. Microsoft Office
Answer: AC

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