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NO.1 A customer named Your Company has invited competitive vendors to discuss a new server farm for an
expanding area of their business. The customer is considering a variety of server types. Including multiple
processor and blade servers. In addition, the new server farm will consist of NAS servers, fiber-based
storage and fiber-based tape devices. Which TWO of the following are reasons for choosing an IBM
solution over the competitors' solutions?
A. Light based diagnostics on servers is exclusive to IBM.
B. IBM is the only vendor that provides Systems Management.
C. Different Service Level Agreements are an exclusive offering from IBM.
D. The IBM Totalstorage portfolio includes NAS, SAN storage and SAN networking products.
E. The IBM server portfolio consists of multiple processor options in tower and rack form factors.
Answer: D,E
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NO.2 To best ensure high customer satisfaction and repeat business, the xService Sales Specialist should
stay involved with the customer through which of the following phases of a server deployment?
A. Production Cut-over
B. Hardware Installation
C. Customer Acceptance
D. System Test
Answer: A
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NO.3 A customer named Your Company is looking for a new 4-way server with 875 GB internal storage to run
Oracle 91. A competitor presented the customer with a solution that includes Dell PowerEdge 6650. The
xSeries Sales Specialist presented the customer with the IBM Eserver x365. Which of the following
should the xSeries Sales Specialist emphasize as an advantage over the competitor's solution?
A. Easy deployment tools
B. Support for internal tape drive
C. Chipkill memory and Hot Spare Memory
D. Ability to hold six internal hard drives
Answer: D
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NO.4 Which of the following is the best starting point to recommend to a customer who is interested in
attending education regarding the design, architectures, features, and functions of IBM eSserver xSeries
server?
A. IBM Director Workshop
B. Servicing IBM eServer xSeries Servers
C. IBM eServer xSeries technical Principles
D. Microsoft windows 2000 installation and Performance
Answer: C
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NO.5 A customer named Your Company is reluctant to pursue a 16-way IBM eServer x445 solution because
the server does not look like a "mainframe" The Xseries Sales
Specialist believes the customer may be entertaing another vendor. Who among the following could that
competitor be?
A. HPQ
B. Sun
C. Dell
D. Unisys
Answer: D
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NO.6 A customer named Your Company is very pleased with the systems management capability provided
by their current servers. This includes the ability for remote control and inventory gathering. The customer
would like to have the same capability on their non-IBM desktops and IBM ThinkPads, but they do not
want to purchase and learn yet another application.The customer is considering the IBM eServer xSeries
server but as not famillar with the IBM Director. Which of the following features of the IBM Director would
best address the customer's requirements?
A. Remote session, software inventory, file transfer, event log
B. Hardware inventory, software remote control and management of non-IBM
intel-based systems
C. FRU number reporting, management of non-IBM Intel-based system, calendar-based task scheduling
D. Software Rejuvenation, Capacity Manager, Rack Manager,System Avallability, ActivePCI Manager
Answer: B
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NO.7 A customer named Your Company uses BMC Patrol to manage all the servers in their data center. They
have approached the xSeries Sales Specialist about purchasing some IBM eServer xSeries servers for a
new project. The customer has heard about the IBM Director, but is concerned that this will produce
additional administrative overhead. Which of the following statements will be most useful in addressing
the customer's concern?
A. BMC Patrol is an IBM ServerProven product.
B. A bmc Patrol module is available for IBM Director.
C. The IBM Director Console can be run on the BMC Patrol Server.
D. An upward integration module for BMC Patol is available with IBM Director
Answer: D
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NO.8 An xSeries Sales specialist has engaged in a new customer opportunity for IBM eServer xSeries
servers and will soon be meeting with the customer.The customer has a large number of non-IBM servers
installed and has expressed a desire to consolidate their servers. In order to prepare a proposal, which
TWO of the following QUESTION NO:s would be the most appropriate to ask the customer?
A. Are you interested in 64 bit servers?
B. What do you like best about your current vendor?
C. How many intel servers do you currently have installed?
D. What types of applications are running on their servers?
E. Do they currently buy direct from the vendor or through a channel partner?
Answer: C,D
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