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Exam Code: C4120-782
Exam Name: IBM PureFlex Systems Sales V2
One year free update, No help, Full refund!
C4120-782 Actual Test Total Q&A: 50 Questions and Answers
Last Update: 2014-05-26

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Exam Code: 000-M80
Exam Name: IBM ISW 9.7 & Smart Analytics Technical Mastery Test
One year free update, No help, Full refund!
000-M80 Actual Test Total Q&A: 45 Questions and Answers
Last Update: 2014-05-26

000-M80 Practice Test Detail : Click Here

Exam Code: 000-030
Exam Name: IBM Tivoli Service Request Manager V7.2 Implementation
One year free update, No help, Full refund!
000-030 Exam Dumps Total Q&A: 202 Questions and Answers
Last Update: 2014-05-26

000-030 Exam Prep Detail : Click Here

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NO.1 Which action must be taken before an Enterprise Service can be used in an integration?
A. It must be enabled.
B. It must be activated.
C. A backup version must be saved.
D. A process revision must be made.
Answer:A

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NO.2 Which minimum data must match in the Service Level Agreement (SLA) and the record to allow IBM
Tivoli Service Request Manager V7.2 to logically select an SLA to apply to a work order or ticket record?
A. Escalation Point
B. Data on the Conditions tab
C. Data on the Service Level Agreement tab
D. Start Date, End Date, Object, Commitment
Answer:B

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NO.3 The importreport.cmd batch file is available to import reports in IBM Tivoli Service Request Manager
V7.2.Which statement is true about the importreport.cmd batch file?
A. It can import BIRT and CRYSTAL reports.
B. It can import only one report or library at a time.
C. It can import multiple reports and libraries at one time but only for BIRT reports.
D. It can import multiple reports and libraries at one time but only for CRYSTAL reports.
Answer:C

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NO.4 Which two types of objects can be defined as Recipients in a communication template? (Choose two.)
A. Role
B. User
C. Craft
D. Labor
E. Person
Answer: A,D

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NO.5 Which two properties of a Start Center query can be edited by the owner of the query after it has been
saved? (Choose two.)
A. Site
B. Status
C. Clause
D. Description
E. Owner Group
Answer:C,D

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NO.6 The Search Solutions application results are not ordered by rank. Which XML file can be modified to
order results by rank?
A. library.xml
B. solrank.xml
C. solution.xml
D. searchsol.xml
Answer:D

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NO.7 Which types of service can be associated with a Service Group?
A. BOTH, ACQUIRE, RENDER
B. BOTH, REQUEST, RENDER
C. BOTH, ACQUIRE, DELIVER
D. BOTH, PROVIDE, PROCURE
Answer:D

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NO.8 Why is the httpd.conf file edited when configuring the ability to link or attach documents in IBM Tivoli
Service Request Manager V7.2?
A. to identify the root directory for attached documents
B. to specify the type of documents that can be attached
C. to identify what documents to exclude from attachment
D. to specify the number of documents that can be attached
Answer: A

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