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Exam Code: 920-316
Exam Name: SCCS/Express/TAPI/Web Client/Agent
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920-316 Exam PDF Total Q&A: 69 Questions and Answers
Last Update: 2014-04-15

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Exam Code: 920-172
Exam Name: NCSS-Nortel Communication Control Toolkit Ris.6.0
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920-172 Bootcamp Total Q&A: 58 Questions and Answers
Last Update: 2014-04-15

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Exam Code: 922-111
Exam Name: Communication Server 1000 to Rls.6.0 Upgrades for Technicia
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922-111 Real Dumps Total Q&A: 27 Questions and Answers
Last Update: 2014-04-15

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NO.1 Of the following Third Party software which two does Nortel approve to be installed on a Nortel
Communication Control Toolkit server? (Choose two.)
A. AntiVirus
B. FTP Server
C. pcAnywhere
D. Microsoft Office
Answer: AC

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NO.2 You are doing a backup of the NCCT Database after making substantial changes. You are asked to
name your backup. What should you always include in the name of your backups?
A. The version of TAPI.
B. The version of NCCT.
C. The date the backup was made.
D. The name NCCT backup somewhere in the name.
Answer: B

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NO.3 After you have restored the Symposium TAPI Database. What is the order in which the following
services need to be started?
A. NCCT Data Access Layer Service, NCCT TAPI Connector, NCCT Server Service Telephony Service,
ACDProxy Service
B. NCCT Data Access Layer Service, NCCT TAPI Connector, ACDProxy Service, Telephony
Service,NCCT Server Service
C. Telephony Service, ACDProxy Service, NCCT Data Access Layer Service, NCCT TAPI Connector,
NCCT Server Service.
D. NCCT Server Service, Telephony Service, ACDProxy Service, NCCT Data Access Layer Service,
NCCT TAPI Connector.
Answer: C

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NO.4 You are upgrading to Nortel Communication Control Toolkit Rls. 6.0. You have a Communications
Server 1000/Meridian 1 with Symposium Call Center with Nortel IVR. Which two of the following Service
Provider Software is installed? (Choose two.)
A. TAPI 3.0
B. TAPI 3.1
C. IPML 2.1
D. IPML 4.0
Answer: BC

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NO.5 You have just completed a new install of NCCT Rls. 6.0 and have verified that it is configured properly
and operational. You have just finished backing up the NCCT Database and wish to backup the
Symposium TAPI Database. Which of the following would you do perform the backup?
A. Make copy of the spdb.mdb file located in "C:\\Program Files\\Nortel\\CCT\\TAPI"
B. Make copy of the m1spdb.mdb file located in "C:\\Program Files\\Nortel\\Communication Control
Toolkit\\TAPI"
C. Run NCCT Database Administrator and Select the TAPI Database from the Database Drop Down
Menu then Click Backup.
D. Run NCCT Database Administrator and Browse to the TAPI Database location "C:\\Program
Files\\Nortel\\CCT\\TAPI" then Click Backup.
Answer: B

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NO.6 You have been instructed to restore the current NCCT database schema. What is the file that you need
to use to restore the current database schema?
A. EmptyDB.zip
B. NCCT_Empty.zip
C. NCCT_Empty.bak
D. NNCCT_Empty.bak
Answer: D

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NO.7 The Embedded Local Area Network (ELAN Subnet) is a dedicated Ethernet TCP/IP Local Area
Network (LAN). The Customer Local Area Network (Nortel Server Subnet/CLAN) is the LAN to which
corporate services and resources connect. Which is not a rule for configuring the ELAN Subnet and
Nortel Server Subnet (CLAN)?
A. Configure the ELAN Subnet in the same subnet as the ELNK.
B. Configure the ELAN Subnet in a separate subnet from the Nortel Server Subnet.
C. The ELAN Subnet MAC address must be added before the Nortel Server Subnet MAC address.
D. Configure the ELAN Subnet and Nortel Server Subnet network as either completely separate or
integrated using a router.
Answer: C

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NO.8 You are upgrading to Nortel Communication Control Toolkit Rls. 6.0. TAPI 3.0 is currently running. To
what version of TAPI will you have to upgrade?
A. TAPI 4.1
B. TAPI 4.0
C. TAPI 3.1
D. an upgrade in not needed
Answer: C

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